Frequently Asked Questions

  • The Arcade: 4-8 people
    Los Angeles 1947: 4-8 people
    The Mine: 4-8 people
    The Pyramid: 4-8 people
    Oz: 4-8 people
    The Ruins: 4-8 people
    The Castle: 4-8 people
    London 1888: 4-8 people

  • You can find an availability calendar on each room page. To see a list of all available openings today, click here.

  • Cancellation Policy:
    To cancel, call us during business hours at

    204-615-7717.

    24+ hours' notice: Full refund.
    Less than 24 hours: Deposit is kept on file as a credit for a future booking.
    Less than 3 hours or no-show: Deposit is forfeited.

  • The price per person is $30 (INCLUDING TAXES) with a minimum of 4 paid admissions per booking.


  • Cash or Debit/Credit when in person.
    A credit card is required when reserving your group online;
    Visa, MasterCard or American Express. You may pay with Debit or Credit card on the day of the event.


  • The deposit is equal to the cost of one person’s admission and is required to reserve a room for your team. All other participants can pay on the day of the event.


  • Our facility has washrooms, but not in the rooms. The door you entered through remains unlocked to be used for both washroom breaks and in the unlikely case of an emergency.


  • No. You will never be trapped. You will always be let out of the room at the end of the 60 minutes.

  • Kids are welcome! We offer beginner friendly versions of select rooms for ages 9+, perfect for birthdays, school trips, sports teams, and family outings. Choose "Beginner Friendly Version" when booking or call us to book (204) 615-7717.

    Children 6+ are $30 (tax included), and 5 & under are free with the minimum number of paid admissions.

    All rooms are open to kids, but our standard rooms are more challenging for children under 12. The Mine and London 1888 are scary, and guests under 16 must be accompanied by a parent or guardian.

  • We do not require a parent or guardian to go into the rooms with kids except for The Mine and London 1888. These rooms are scary and kids under the age of 16 do require a parent or guardian in the room with them.

  • You are more than welcome to replay your favourite escape rooms with us! The puzzles in our rooms do not change, so the experience will be relatively the same.

  • No, most of our rooms are not intended to be scary. However, in order to create a more engaging experience for our guests, we have added some props meant to induce a feeling of adrenaline and excitement. (Please note that The Mine and London 1888 are the exception; these rooms are designed to be scary.)

  • All of our rooms are quite large and all have an emergency exit that remains unlocked.


  • There is plenty of FREE parking in our plaza!


  • Drop ins are welcome based on our availability.

    Please check online for available bookings or give us a call at 204-615-7717.


  • Please arrive 10-15 minutes early.


  • Yes. Our facility is wheelchair accessible. Several rooms also have elements that can be adjusted in a way which may meet your needs. Please give us a call at 204-615-7717 for more details.


  • Due to capacity restrictions, we cannot accommodate more than 8 participants in one room. Groups with more than 8 participants are encouraged to book multiple rooms and divide into smaller groups to meet capacity limits.


  • Yes. You can do any of our rooms with less than the minimum amount, however, you are still required to pay for the room’s minimum occupant requirement. What this means is that a room that requires at least 4 people will cost at a minimum $120 even if you decide to attempt it with 3 or less.

  • We love to be a destination of choice for birthday parties, however, we currently do not have birthday party packages or a party room. When someone celebrates their birthday with us, we just provide the escape room experience. There are several restaurants nearby that may be appropriate for the rest of your party.

  • Our rooms are created to provide everyone with a challenging but not frustrating experience. Our facilitators are always watching and will make sure you are never stuck on any one puzzle for too long. That being said, we do have a beginner version of The Arcade, The Pyramid, The Ruins, Los Angeles 1947, The Castle and Oz. The beginner version is a great option if you want to ease your way into escape rooms with a room that is a little less challenging. The beginner version can be selected at the time of booking.